Shipping Policy — MANIVERSE

Last updated: September 12, 2026

At MANIVERSE, we work with third-party print-on-demand and fulfillment partners to produce and ship your orders.

Because many of our products are made to order, please allow time for production before shipping.

1. Order Processing

After you place an order, your product is sent for production.

Estimated processing time: 2–7 business days.

Processing times may vary depending on the product, order volume, and fulfillment location.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

2. Delivery Times

Estimated delivery times after an order has been shipped are:

These are estimates, not guaranteed delivery dates.

Delivery times can be affected by the shipping carrier, customs, weather, holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping costs are calculated and displayed at checkout based on the destination, products ordered, and available shipping method.

From time to time, MANIVERSE may offer free-shipping promotions.

Any applicable shipping charges will be shown before you complete your purchase.

4. Tracking Your Order

When tracking is available, we will provide your tracking information through your order confirmation or shipping notification.

Please allow some time for tracking information to update after the package has been handed to the carrier.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you provide an incorrect address, please contact us as soon as possible.

If the order has not yet entered production or shipping, we may be able to update the address.

Once the order has been shipped, we may not be able to change the delivery address.

6. Delayed Orders

Shipping delays can occur because of:

• Carrier delays
• Weather
• Public holidays
• Customs processing
• Incorrect or incomplete addresses
• High order volumes
• Other circumstances outside our reasonable control

If your order is significantly delayed, contact us at [YOUR BUSINESS EMAIL] with your order number so we can investigate.

7. Lost or Missing Packages

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If you still cannot locate your package, contact us so we can help investigate.

If a package is confirmed as lost in transit, we will work with our fulfillment/shipping partner to determine the appropriate solution.

8. Customs and Import Duties

International orders may be subject to customs duties, taxes, or other import charges imposed by the destination country.

Unless explicitly stated at checkout, these charges are the responsibility of the customer.

MANIVERSE does not control customs processing times or fees.

9. Multiple Items in One Order

If an order contains multiple products, items may occasionally be shipped separately depending on product availability and fulfillment locations.

You may therefore receive multiple packages for a single order.

10. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A description of the damage

We will review the issue and work with you on an appropriate solution.

11. Contact Us

For shipping questions or assistance with an order, contact:

MANIVERSE
📧  Maniverseofc@gmail.com

Please include your order number when contacting us about an existing order.